Personal Data Protection Policy (KVKK)

Görgülü Shopping Center As a company, we attach importance to the privacy and protection of personal data of our customers. Personal Data Protection Law (KVKK) We carry out all our processes regarding the processing, storage and protection of your personal data in accordance with the law.

This policy has been prepared to inform you about how the personal data of our website visitors are collected, processed, stored and what their rights are.

1. Data Controller Information

Trade Name: Görgülü Shopping Center
Telephone: +90 538 661 81 32
Email: info@gorgulushoppingcenteravm.com
Web: www.gorgulushoppingcenteravm.com

2. Methods of Collecting Personal Data

At Görgülü Shopping Center, we collect your personal data in the following ways:

  • Membership and order transactions you create through our website
  • Contact forms and customer service correspondence
  • Information you share during shipping and invoicing processes
  • Cookie data regarding your use of the website
  • Forms where you register for campaigns and promotions

3. Processed Personal Data

The following personal data may be processed for the purpose of providing services and fulfilling legal obligations:

  • Name, surname
  • Phone number
  • Email address
  • Shipping and billing address
  • IP address and browser information
  • Order and payment history
  • Request and complaint information

4. Purposes of Processing Personal Data

Your collected personal data is processed for the following purposes:

  • Carrying out order processes and ensuring delivery
  • Processing of payment transactions
  • Providing customer support
  • Providing information about campaigns and announcements (if approved)
  • Conducting customer satisfaction analyses
  • Fulfillment of legal obligations

5. Storage Period of Personal Data

Your personal data will be stored for a period determined by applicable legal obligations. At the end of this period, the data will be anonymized or completely deleted.

6. Transfer of Personal Data

Your personal data may only be shared with third parties in the following cases:

  • We use contracted cargo companies to deliver your order to you.
  • With authorized payment system providers for payment transactions
  • With official institutions and organizations in accordance with legal obligations
  • With service companies that provide information technology infrastructure

Görgülü Shopping Center AVM will share your personal data It never sells, rents or shares for marketing purposes to third parties without permission.

7. Your Rights Under KVKK

In accordance with Article 11 of Law No. 6698, you can exercise the following rights by applying to Görgülü Shopping Center:

  • Learning whether your personal data is being processed
  • Requesting information about it if it has been processed
  • Learning the purpose of processing data and whether it is used in accordance with these purposes
  • Knowing the third parties to whom the data is transferred domestically or abroad
  • Request correction of incomplete or incorrectly processed data
  • Request deletion or destruction of your personal data
  • Objection to analysis through automated systems.
  • Claiming compensation for damages resulting from unlawful processing.

8. Application Method

For any requests and questions regarding your personal data, you can contact us via the following communication channels:

📞 Phone: +90 538 661 81 32
📩 Email: info@gorgulushoppingcenteravm.com

9. Updates and Changes

Görgülü Shopping Center may update this policy from time to time in accordance with legal regulations. Updated versions will be published on our website and will come into effect on that date. We recommend that you check it regularly.