Privacy Policy

As Görgülü Shopping Center Shopping Mall, www.gorgulushoppingcenteravm.com We attach great importance to the privacy and protection of personal information of all users who visit and/or shop on our website. Privacy Policy, aims to inform you about how the information of our valued visitors is collected, used, stored and protected.

1. Information Collected

When you visit our website or make purchases, we may collect the following information:

  • Name, surname

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment and order information (card numbers are never recorded)

  • Anonymous data such as IP address, browser type, visit duration

This information is used only for the purpose of completing order transactions, customer communication, improving service quality and, when necessary, fulfilling legal obligations.

2. Use of Information

Personal information collected may be used for the following purposes:

  • Execution of order transactions and management of delivery processes

  • Providing customer service support

  • Order, invoice and shipping information

  • Campaign, announcement and promotional communication (with user approval)

  • Developing services and improving user experience

  • Ensuring compliance with legal regulations

3. Protection of Information

Görgülü Shopping Center takes all necessary technical and administrative measures to protect user data. Our website is protected by an SSL security certificate. Your credit card information is processed through your bank's secure systems using the 3D Secure infrastructure. It is never recorded by us..

4. Sharing of Information

Your user information will not be shared with third parties in any way. not shared for commercial purposes, not sold or rented.
However, sharing with authorized institutions is possible in the following cases:

  • A legal obligation arises

  • Request of the competent authorities

  • In case of detection of illegal activities such as fraud or forgery

5. Use of Cookies

To improve the user experience on our website cookie technology is used. These small files help us remember your visit history, maintain your shopping cart, and save your preferences. You can delete cookies from your browser or prevent their use at any time.

6. Your Rights Regarding Your Personal Data

Law No. 6698 Personal Data Protection Law (KVKK) You have the following rights under:

  • Learning whether your personal data is being processed

  • Requesting access to data

  • Request correction of missing or incorrect data

  • Requesting deletion or destruction of data

  • Objection to data processing

You can contact us for your requests:
📩 info@gorgulushoppingcenteravm.com

7. Privacy Policy Changes

Görgülü Shopping Center reserves the right to update this policy as needed. Changes will be effective from the moment they are published on our website. Therefore, we recommend that you check our privacy policy regularly.